Get Online NOLA Review: A Comprehensive Look at Their Web Services and Customer Experience

Get Online NOLA is a digital marketing and web services company that has been helping businesses and nonprofits build their online presence for over a decade. Specializing in web design, social media marketing, and digital strategy, they aim to empower organizations to grow their bottom line through effective online solutions. With a focus on stellar customer service, Get Online NOLA has built a reputation for creating professional, user-friendly websites and delivering tailored marketing strategies.

Pros and Cons of Get Online NOLA

1. Quality of Work

Pros:

• Customers consistently praise the high quality of the websites created by Get Online NOLA. One client mentioned, "We now have an attractive, professional website that is representative of our company and products."
• The team is skilled at integrating third-party tools and ensuring the website is functional and visually appealing.
• Clients appreciate the attention to detail, such as high-quality photography and testimonials that enhance the website's credibility.

Cons:

• While most clients are satisfied, some noted that the initial planning phase could be more structured to avoid delays caused by content creation on the client's end.

2. Communication and Responsiveness

Pros:

• Get Online NOLA excels in communication. Clients highlight their responsiveness, with one stating, "I always, without fail, receive a response to my emails and phone calls within 24 hours."
• The team uses multiple communication channels, including virtual meetings, email, messaging apps, and even in-person coffee chats, to ensure clients feel connected.
• They provide regular updates and are transparent about project timelines and budgets.

Cons:

• A few clients mentioned that the team’s responsiveness is so high that it feels like they work 24/7, which might not be sustainable in the long run.

3. Project Management

Pros:

• Get Online NOLA is praised for its efficient project management. Clients appreciate their ability to meet deadlines and stay within budget.
• They take the lead on projects, especially when clients are overwhelmed, as one client shared: "Get Online NOLA really took the lead in getting the project done, accomplished, and really put together."
• The team is flexible and accommodates last-minute changes or requests.

Cons:

• Some clients felt that the initial project scope could be better defined to avoid minor adjustments later in the process.

4. Customer Service

Pros:

• The team at Get Online NOLA is described as personable, professional, and knowledgeable. Clients feel like they’re working with friends rather than a transactional service provider.
• Specific team members, such as Alex, Allison, and Wendy, receive frequent shout-outs for their exceptional service and expertise.
• They go above and beyond to ensure client satisfaction, even responding to emails over weekends.

Cons:

• No significant complaints were noted regarding customer service, as clients consistently praised the team’s dedication and professionalism.

5. Impact on Business Growth

Pros:

• Many clients reported significant improvements in their business growth after working with Get Online NOLA. One client mentioned, "We’ve seen a tremendous increase in business... our online usage is increasing."
• Their social media marketing strategies, including campaigns and newsletters, have helped businesses connect better with their customers.
• The redesigned websites have become powerful marketing tools, attracting new clients and improving user engagement.

Cons:

• Some clients noted that the success of the project depends on the client’s ability to provide timely content and feedback.

Conclusion: Is Get Online NOLA Worth It?

Get Online NOLA has established itself as a reliable and professional partner for businesses looking to enhance their online presence. Their strengths lie in their high-quality web design, exceptional customer service, and efficient project management. Clients appreciate their responsiveness, flexibility, and ability to deliver tailored solutions that drive business growth.

While there are minor areas for improvement, such as better initial project scoping and allowing themselves more downtime, these do not overshadow the overwhelmingly positive feedback from clients. If you’re looking for a digital marketing and web services provider that feels like an extension of your team, Get Online NOLA is an excellent choice.

Final Verdict:
Get Online NOLA is a top-tier service provider that delivers on its promises. Their ability to create professional websites, manage projects efficiently, and provide exceptional customer service makes them a standout choice for businesses of all sizes. Whether you’re launching a new website or revamping your digital marketing strategy, Get Online NOLA is a partner you can trust.