Jones Social & PR Review: A Comprehensive Look at Their Services and Client Experiences

Introduction

Founded in 2012, Jones Social & PR is a full-service marketing and PR agency specializing in publicity, crisis communications, social media management, influencer marketing, and strategic branding. Co-owned by Lauren Jones (a social media expert and filmmaker) and Nicole Wool (a veteran LA publicist and attorney), the agency takes a 360-degree approach to client campaigns, ensuring a custom-tailored strategy for each project.

With expertise in press placements, digital growth, and brand positioning, Jones Social & PR has helped clients—from small businesses to high-profile brands—achieve organic growth, media exposure, and long-term industry relationships.

Pros & Cons: What Clients Say About Jones Social & PR

✅ Strengths

1. Exceptional Media & Press Placements

Clients consistently praise Jones Social & PR for securing high-profile press coverage, including:

• Vanity Fair (8-page spread for an art gallery client)
• Major TV appearances (multiple clients reported repeat interviews)
• Organic social media growth (one client’s follower count grew from 3,000 to 3 million)

"They pulled off an eight-page spread in Vanity Fair—a bucket-list achievement for us."

2. Strong Relationship Building

Unlike many PR firms that focus on one-off placements, Jones Social & PR fosters long-term relationships with media outlets.

"Almost 90% of the press contacts they introduced us to stayed in touch for future opportunities."

3. Organic Social Media Growth

Several clients reported massive follower increases without paid promotions:

• Facebook: 600,000+ followers (from a small initial base)
• Twitter: 130,000 followers (from 30,000)
• Instagram: 120,000 followers (from 20,000)

"They grew our followers organically—no fake bots, just smart contests and engagement strategies."

4. Personalized & Responsive Service

Clients highlight the boutique feel of the agency, with direct access to leadership and quick response times.

"They were available on weekends, never made us feel like just another client."

5. Strategic & Adaptable Approach

Jones Social & PR tailors strategies to each client’s needs—whether it’s crisis management, brand launches, or long-term PR campaigns.

"They understood our niche (art/photography) and bridged it with mainstream media."

❌ Potential Drawbacks

1. Team Turnover Issues

A few clients noted staff changes that temporarily disrupted workflow.

"Some great team members left, and we had to re-establish rapport with new contacts."

2. Learning Curve for New Clients

Some clients needed extra guidance in understanding PR metrics (vs. direct sales ROI).

"We had to adjust from a ‘dollars-to-orders’ mindset to valuing engagement metrics."

3. Limited Cross-Client Networking

One client wished for more collaboration opportunities between Jones Social & PR’s clients.

"It would be great to meet other clients for potential cross-promotions."

Final Verdict: Is Jones Social & PR Worth It?

👍 Who Should Hire Them?

• Businesses needing high-impact PR (media placements, crisis management)
• Brands wanting organic social growth (no fake followers, just real engagement)
• Clients who value a boutique, hands-on agency (not a faceless corporate PR firm)

👎 Who Might Want to Look Elsewhere?

• Clients needing ultra-low-budget PR (premium service comes at a cost)
• Those who prefer rigid, data-heavy reporting (some clients wanted more analytics)

⭐ Overall Rating: 4.8/5

Jones Social & PR delivers outstanding results in media exposure, social growth, and brand positioning. While team turnover can be a minor hiccup, their strategic expertise, responsiveness, and relationship-building make them a top-tier PR and marketing agency.

"They’re not just another PR firm—they’re partners in our success."

Final Recommendation: If you’re looking for a PR agency that gets real results (not just vanity metrics), Jones Social & PR is a strong choice.