Netalico Commerce Review: A Trusted Partner for eCommerce Growth

Introduction

Netalico Commerce is a full-service eCommerce agency specializing in Shopify, Magento, and BigCommerce development, data-driven design, and Klaviyo email & SMS marketing. Unlike typical vendors, Netalico positions itself as a growth partner, offering dedicated project management, responsive communication, and a commitment to client success.

With a focus on conversion optimization, speed enhancements, and seamless migrations, Netalico has helped businesses double conversion rates, reduce load times, and streamline operations. But does it live up to the hype? Let’s dive into real customer experiences.

Pros & Cons: What Customers Say

1. Performance & Impact

✅ Conversion Rate Boosts – Multiple clients reported significant improvements, with one seeing a jump from 2.5% to 6%. Another noted a 25% YoY increase in conversions.
✅ Faster Load Times – Several businesses experienced 50-70% faster site speeds, crucial for mobile users.
✅ Operational Efficiency – One retailer reduced order processing time from 1-2 hours to under 20 minutes, saving thousands in logistics costs.

❌ Occasional Downtime & Bugs – A few users mentioned minor glitches post-launch, though fixes were prompt.

2. Project Management & Communication

✅ Responsive & Organized – Clients praised Trello, Zoom, and email communication, with many highlighting Katherine (Project Manager) for her efficiency.
✅ Transparent Budgeting – Most projects stayed within or near estimated costs, with clear updates on overages.

❌ Inconsistent Account Managers – Some clients wished for longer-term contacts to avoid repeated onboarding.

3. Design & Development Quality

✅ High-Quality Customizations – Many were impressed by Shopify theme modifications that felt fully bespoke.
✅ SEO & UX Focus – Netalico’s designs improved credibility and organic traffic for multiple brands.

❌ Limited Full-Service Design – A few clients needed external freelancers for branding work.

4. Support & Flexibility

✅ Proactive Problem-Solving – Clients loved how Netalico anticipated issues and suggested long-term fixes.
✅ Educational Approach – Some appreciated learning Shopify best practices instead of relying on constant paid support.

❌ Self-Service Learning Curve – A few found the hands-off style challenging for complex tasks.

Final Verdict: Is Netalico Commerce Worth It?

Strengths

✔ Proven ROI – Tangible results in conversions, speed, and sales growth.
✔ Reliable Communication – Structured updates via Trello, Zoom, and email.
✔ Technical Expertise – Deep knowledge of Shopify, Magento, and Klaviyo.

Weaknesses

✖ Not Fully Hands-On – Best suited for clients comfortable with some self-management.
✖ Design Limitations – May require supplemental creatives for branding projects.

Who Should Hire Netalico?

• Scaling eCommerce brands needing speed optimizations.
• Businesses migrating platforms (especially to Shopify Plus).
• Teams wanting data-driven design and Klaviyo automation.

The Bottom Line

Netalico Commerce delivers measurable growth with transparency and expertise. While not perfect for full-service design, its technical prowess and client-centric approach make it a top-tier eCommerce partner.

Rating: 4.7/5