Shero Commerce Review: A Full-Service eCommerce Agency That Delivers Results

Introduction

Shero Commerce is a full-service eCommerce agency specializing in Magento, BigCommerce, and Shopify Plus solutions. Founded in Poughkeepsie, NY, in 2010, the company has expanded globally with offices in Albania and the UK. Shero Commerce prides itself on delivering value-driven B2B and B2C eCommerce solutions, ensuring clients receive measurable results without overpaying.

Their expertise includes:
✔ Custom eCommerce development
✔ Responsive design optimization
✔ Data migration & system integration
✔ Ongoing support & maintenance

Pros and Cons of Shero Commerce

1. Project Execution & Timeliness

✅ Pros:

• Met all project goals despite delays (as per client feedback).
• Flexible with pricing adjustments when projects took longer than expected.
• Weekly video calls ensured transparency and progress tracking.

❌ Cons:

• Some projects ran over schedule, though clients acknowledged unforeseen challenges.

Client Feedback:

"The project took longer than we had hoped, but all of the desired goals were met."

2. Impact on Business Performance

✅ Pros:

• 200% increase in mobile conversion rates after implementing responsive design.
• Streamlined checkout process with custom extensions, improving customer experience.
• Positive internal feedback from customer service teams.

Client Feedback:

"Shero Commerce essentially revolutionized our company, allowing us to do many things we didn't think were possible."

3. Project Management & Communication

✅ Pros:

• Robust project management system (Jira, Slack, help desk tools).
• Consistent deadlines and proactive communication.
• Became a true partner, not just a vendor.

❌ Cons:

• No major complaints, though some clients wished for faster issue resolution during data migration.

Client Feedback:

"They're great communicators and meet their deadlines."

4. Client-Centric Approach

✅ Pros:

• Flexible pricing models based on value delivered.
• Willingness to go beyond contractual obligations.
• Long-term partnership mindset rather than transactional engagements.

Client Feedback:

"They're not doing it just for money. They've become a real partner to us."

Final Verdict: Is Shero Commerce Worth It?

Strengths:

✔ Proven track record in boosting conversions and optimizing UX.
✔ Strong project management with transparent communication.
✔ Client-first approach with flexible pricing.

Weaknesses:

⚠ Occasional delays in project timelines.
⚠ Data migration challenges (though effectively resolved).

Who Should Hire Shero Commerce?

• Businesses needing custom eCommerce development on Magento, BigCommerce, or Shopify Plus.
• Companies looking for long-term partners rather than one-time vendors.
• Brands prioritizing mobile optimization and conversion rate improvements.

Final Recommendation:

Based on client testimonials, Shero Commerce is a highly reliable eCommerce agency that delivers measurable results. While some projects may face delays, their commitment to client success makes them a top choice for businesses serious about eCommerce growth.

"Define your needs and goals clearly from the beginning." – Advice from a satisfied client